Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the turnaround time for custom skateboard decks?
Custom deck orders typically take 7-10 business days to manufacture before they are shipped out via our standard carrier.
Do you offer international shipping?
Yes, Scum Skateboarding ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy on used equipment?
For safety and quality reasons, we only accept returns on unused items in their original packaging within 30 days. We cannot accept returns on boards that have been gripped or skated.
How do I know which deck size is right for me?
Deck size is largely preference, but generally, 7.5" to 8.0" is great for street skating, while 8.25" and up offers more stability for transition and vert.
Are your decks made from 100% Canadian Maple?
Absolutely. All Scum Skateboarding pro-grade decks are constructed from 7-ply cold-pressed North American Maple for maximum pop and durability.
Can I change or cancel my order after it has been placed?
Orders move quickly through our warehouse. Please contact support within 2 hours of placement if you need to make changes or cancel.